Frequently Asked Questions (FAQ)

Booked100 is an online scheduling service that allows your clients/customers/patients to book their appointments themselves – online, anytime, in real-time.

Any business where appointments need to be scheduled will benefit from our services. Booked100 is used by salons and spars, massage therapists, psychotherapists, healthcare professions, service companies, consultants, auto/body shops, and many others. We've helped all sorts of companies, from small family-owned operations to large corporations, to bring in and retain more business by offering a self-service online appointment scheduling option to their customers.

No. If you don't have a website already, we have a FREE custom zero-maintenance website ready for you.

Very easy, and it takes less than a minute. All you have to do is to cut and paste one line of code that we provide to you.

No, absolutely not. We understand that when it comes to making appointments, convenience and ease of use is the key to higher booking rates for your business. Booked100 makes it easy for your clients/customers/patients to schedule appointments with you by eliminating unnecessary and time-consuming 'barriers'.

Yes, of course. Your clients/customers/patients can always book their appointments online without involving you. However, if they choose to call your office, you, or a member of your staff, can schedule an appointment for them using booked100 system.

Never!

When you use booked100 to schedule appointments, double-bookings and over-bookings never occur. With booked100 scheduling system everything happens in real-time and our software ensures that no scheduling conflicts take place.

As flexible as you need to be. For each day of the week you specify your regular schedule (open or not, start time, end time, break time if any). You can also set holidays, time off/personal days ('all day' or partial), as well as any other 'blackouts'.

Absolutely. Booked100 offers a number of options that you can use to 'adjust and fine-tune the level of your availability' to meet your personal needs and preferences. We feel that it is best not to discuss these options in greater details here. Once you sign up for your 60-day free trial, these options will become available to you, and they are very easy to use too.

Yes, you will. Please take a look at the demo to see how your customers/clients/patients can specify if they are new or returning. And by the way, you decide how you want to call people you work/do business with: customers, clients, or patients.

No, there is no software to install. All you need is a modern web browser and an Internet connection.

Yes. Each appointment request gets verified first, and then, after you accept it, a confirmation is sent. Your clients/customers/patients also receive automated appointment reminders by email. In addition, they receive their 'appointment file' that can be saved/imported in Outlook/Sunbird/iCal/etc. We do everything we can to reduce your 'no shows'.

Sure. Booked100 allows you to seamlessly synchronize your schedule with Google Calendar (Google Calendar is offered by Google for FREE). Via Google Calendar, you can then sync your schedule with almost any scheduling application or device (e.g. Microsoft Outlook, Apple iCal, Mozilla Sunbird/Lightning, iPhone, BlackBerry, etc.)

Yes. You can either synchronize your Outlook/Sunbird/iCal/etc. via Google Calendar (highly recommended) as outlined in the previous question, or you can manually import your schedule whenever you like. We fully support exporting in iCal/vCal format.

Booked100 is built with security in mind. First of all, each appointment request must have a valid email address and be manually verified by your client/customer/patient. You never get to see unverified requests. Secondary, for each appointment request we log the IP address of the computer from which it was submitted, so that a potential abuser can be traced. Lastly, no appointment ever gets into your schedule unless you personally accept it.

We offer unlimited email support. Our in-house support team is knowledgeable, friendly, and indeed, service oriented.

$8.95 per month (billed annually at $107.40), or $10.95 per month (billed monthly). There are no sign-up fees, hidden costs, contracts or commitments. You can cancel anytime.

Yes, we do. Every new account gets a 60-day free trial. There are no obligations whatsoever. We never ask for your credit card/financial information during the sign-up. That's how confident we are that you'll like our services.